Guarantee given to customer’s purchased unit
What is your warranty policy?
- Products bought on our online platforms and physical stores are covered by a limited warranty against manufacturing defects and workmanship, the coverage varies per brand, per category.
- Kindly ensure to keep the Official Sales Invoice for warranty purposes.
- Warranty coverage is based on your original purchase date (for online purchases, original delivered date), thus even after replacement, we will still follow the remaining duration of the original warranty period.
- Retail Purchase, we encourage customers to check their units upon purchase. If any damage is found, it will be due for immediate replacement. However, if any issue was found after the item was brought home, customers are advised to visit our Service Center for proper diagnosis and recommendation.
- visit us or message and call us for more info.